FAQ

What services does your agency offer?

A Student Management System is a software application used to manage and automate all student-related activities such as admissions, attendance, grades, schedules, communication, and more.

2. Who can use the Student Management System?

The system can be used by administrators, teachers, students, and parents (depending on the access level provided).

3. Is the system accessible online?

Yes, most student management systems are web-based and accessible 24/7 from any device with internet access.

4. How do I register a new student?

Go to the Admissions section > Click "New Registration" > Fill out the student details > Upload necessary documents > Submit.

5. Can I edit student information after registration?

Yes. Administrators can update student records through the student profile section..

6. Can parents apply for admission through the system?

Yes, there is usually an online admission form available on the portal.

7. How are grades recorded and accessed?

Teachers can input grades directly into the system. Students and parents can view report cards in their dashboard.

8. Can students view their academic history?

Yes, students can view their academic records, including previous grades, attendance, and courses taken.

9. How do I assign subjects or courses to a student?

Go to the "Course Assignment" section under the student profile and select the subjects for the respective term or class.

10. How is attendance marked?

Teachers can mark daily attendance through their dashboard. Some systems also support biometric or RFID-based attendance.

11. Can students view their attendance?

Yes, students and parents can view attendance reports in real-time.

12. How are class schedules managed?

Admins or academic heads can create and assign class timetables through the "Scheduling" or "Timetable" module.

13. Can I pay school fees online?

Yes. The system supports various payment methods like credit/debit cards, UPI, or bank transfer.

14. How do I view my fee status or dues?

Go to the “Fees” section on your dashboard to view paid fees, dues, and download receipts.

15. Is there a late fee penalty system?

Yes, penalties can be automatically applied based on institution policies.

16. How are announcements made?

Admins and teachers can send announcements via SMS, email, or internal messaging system.

17. Can parents communicate with teachers through the system?

Yes, a messaging or chat feature is often included to facilitate parent-teacher communication

18. Will I receive notifications for events or exams?

Yes, all important updates are shared through push notifications, SMS, and/or emails.

19. Is my personal data secure?

Yes. All data is encrypted and stored securely in compliance with data protection regulations.

Do you manage social media accounts?

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20. How do I reset my password?

Click on “Forgot Password” on the login page and follow the instructions to reset your password.

21. What should I do if I face login issues?

Contact the system administrator or IT support team for assistance.

22. Is there a mobile app available?

Yes. The system is available as a mobile app on Android and iOS.

23. How often is the system updated?

Regular updates are done quarterly or as needed to ensure system performance and new features.